You can instantly view and handle all of your conversations by using WhatsApp in CRM. You can manage all of your conversations through one number without giving your colleagues a private number or phone. People in management positions can instantly monitor or join in on their colleagues’ conversations without having to take their phones. Sales colleagues who are speaking with customers can only view and speak in conversations assigned to them. If necessary, they can transfer or include conversations to another colleague. They can also access previous chats when adding or transferring conversations.
Access Template Messages with One Click.
You can directly send your pre-prepared template messages either as the first message or in the language selected based on your customer’s treatment plan, with just one click.
Create Offers With Ease.
While chatting with your customer on the MetoCRM chat panel, you can create an offer by simply clicking the create offer button and send the offer to your customer immediately.
Get help or transfer your conversation with one click.
In the event that you need the assistance of your colleagues during the conversation, you can quickly include them in the conversation or transfer the conversation to another salesperson if necessary.