Products is one of the modules in MetoCRM, the medical tourism CRM built for clinics and health tourism agencies. The sections below cover what it does in day-to-day work.
An agreed price list beats five consultants' memories
In clinics that quote from memory, the same treatment leaves the building at three different prices in the same week. The patient who was quoted highest finds out — patients from the same country talk to each other in forums and groups — and the clinic loses both sales and the argument.
Products is where the services your clinic offers are recorded once: the treatment, its variants, its pricing, and the currencies it can be quoted in. From then on consultants build offers by selecting rather than by typing.
- Record every service your clinic offers in one place
- Price by variant rather than a single figure per treatment
- Quote the same product in different currencies
- Give the whole team accurate data to build offers from
- See in reports which services are actually preferred
Variants are where medical tourism pricing lives
A hair transplant is not one price; it depends on graft count and technique. An implant depends on brand and the number of units. A package depends on nights, hotel category and whether transfers are included. This variability is exactly why quoting freehand goes wrong.
Recording variants as products means the difference between packages is deliberate rather than improvised, and it makes the data behind reports meaningful — you can see which of your services and which variants patients actually choose, which is the information you need before changing a price.
Building your product list
Products are created inside the system — see the product guide.
Set it up with the same names your consultants use with patients, and review it when prices change rather than letting quotes drift from the list. Add coupon codes for campaign pricing so discounts are recorded as discounts rather than hidden inside an edited price.
Frequently asked questions
Yes. Products support the variants medical tourism actually needs — different techniques, quantities, brands or package inclusions — so consultants pick the right one instead of adjusting a single figure by hand.
Yes. The same product can be used in offers prepared at the exchange rate you choose, which is how clinics quote patients from different markets consistently.
Because offers are built from recorded products, reports can show which services and variants were preferred and how often, rather than only totals — which is what makes a price review evidence-based.
